This unit describes the skills and knowledge required to develop and monitor implementation of the operational plan to provide efficient and effective workplace practices within the organisation's productivity and profitability plans.

Management at a strategic level requires systems and procedures to be developed and implemented to facilitate the organisation's operational plan.

This unit applies to individuals who manage the work of others and operate within the parameters of a broader strategic and/or business plan.

Please note: This individual unit is only available for those completing the unit as part of the CPP51122 Diploma of Property (Agency Management).

At the end of this unit you will be able to:

• Develop operational plan

• Plan and manage resource acquisition

• Monitor and review operational performance