Licence holders and property representatives in Tasmania must complete 12 points of CPD training by 30 April each year, which consists of:
8 points (of the 12 points) industry-specific CPD; and
4 points (of the industry-specific CPD) need to be delivered by an external provider.
The term "external provider" means that the CPD activity is delivered by a person external to the organisation by which the property agent is employed.
Please note that GST applies to and is included in the cost of all CPD courses that are not units of competency.
Industry-specific CPD
CPD points: 6 points (industry-specific external provider)
Tasmania Property Agents Board CPD code: EP5816
Upon successful completion of your CPD, we will issue you with a Certificate of Participation as evidence of course completion.
This course reiterates that real estate agents need to know, understand and implement the requirements of the Privacy Act, and looks at the following matters:
The Australian Privacy Principles (APPs)
What is personal information?
Sensitive personal information
Handling and collecting personal information
Government identifying numbers
What an agent needs to tell clients regarding personal information
Data breaches, privacy breaches, and prevention
Consequences of breaches
Responding to a data breach
Reporting requirements
CPD points: 3 points (industry-specific external provider)
Tasmania Property Agents Board CPD code: EP3574
Upon successful completion of your CPD, we will issue you with a Certificate of Participation as evidence of course completion.
By the end of this course, you will have learned:
What Customer Service is.
How your attitude affects customers.
How to identify and address the needs of your customers.
How using excellent customer service can generate return business.
How to build goodwill.
How to provide customer service over the phone.
How online tools can aid customer service.
How to deal with difficult customers.
CPD points: 4 points (industry-specific external provider)
Tasmania Property Agents Board CPD code: EP1182
This course covers guidelines put in place by regulatory bodies to combat underquoting on property prices. Agents are bound to make honest and reasonable estimates of selling prices and must keep records to demonstrate what information they relied on to make those estimates. This CPD course covers:
Property Agents and Land Transactions Act 2016 provisions
Relevance of Australian Consumer Law (ACL)
Methods for an agent to estimate selling price
Appraisal of property
CPP51122 Diploma of Property (Agency Management) core unit
This unit specifies the skills and knowledge required to implement and manage ethical practice systems in a property agency.
This unit applies to industry professionals in the property industry. State or territory licensing requirements may apply to this unit, which is a core topic forming part of the qualification CPP51122 Diploma of Property (Agency Management).
At the end of this unit, you will be able to:
Determine ethical practice management requirements
Implement risk control strategies
Monitor ethical practice
Evaluate ethical practice systems
This unit specifies the skills and knowledge required to appraise a business for sale. It includes accessing and analysing market, business and financial data to determine an appraised price, and presenting a documented appraisal report to the client.
This unit applies to industry professionals in real estate. State or territory licensing requirements may apply to this unit, which is an elective unit (Business Broking) forming part of the qualification CPP41419 Certificate IV in Real Estate Practice.
At the end of this unit, you will be able to:
Obtain, interpret and confirm instructions
Conduct research to support business appraisal
Complete business appraisal and present to client
CPD points: 3.5 points (industry-specific external provider)
Tasmania Property Agents Board CPD code: EP5726
Upon successful completion of your CPD, we will issue you with a Certificate of Participation as evidence of course completion.
This course looks at the risks of exposure to cyber attacks and fraudulent activity, including:
Protecting yourself and your agency
Understanding risks and vulnerabilities
Protecting the personal data of your clients
Password security
How to identify scams
Secure websites
Working remotely
System backups
Security software
Training, education and promotion of cyber security
Essential cyber security techniques