Elective units - Residential property management
/ Macdonald EducationThis unit specifies the skills and knowledge required to establish tenant relationships in property management. It includes responding to enquiries from tenants, establishing details and profile of potential tenants, matching tenants with properties, aligning landlord and tenant expectations, managing relationships and maintaining records of interactions.
This unit applies to people currently working in or seeking to work in real estate. State or territory licensing requirements may apply to this unit, which is an elective unit (Residential Property Management) forming part of the qualification CPP41419 Certificate IV in Real Estate Practice.
At the end of this unit, you will be able to:
Respond to tenant enquiry
Select tenant for property
Provide tenancy documentation
Commence tenancy
This unit specifies the skills and knowledge required to manage a tenancy. It includes timely and effective communication with tenant, landlord and other stakeholders and the management of rent payments, arrears, routine inspections, repairs, maintenance, tenancy renewals, rent increases and tenancy agreement breaches.
This unit applies to people currently working in or seeking to work in real estate. State or territory licensing requirements may apply to this unit, which is an elective unit (Residential Property Management) forming part of the qualification CPP41419 Certificate IV in Real Estate Practice.
At the end of this unit, you will be able to:
Implement routine property inspections
Manage request for repairs and maintenance
Manage additional tenant requests
Manage tenant compliance with tenancy agreement
Plan for tenancy agreement renewal
Manage property condition
This unit specifies the skills and knowledge required to finalise a tenancy. It includes determining circumstances in which tenancy agreements may be ended, processes and documentation to end tenancy agreements, processes to re-let property and issues that may arise from termination of tenancy agreements.
This unit applies to people currently working in or seeking to work in real estate. State or territory licensing requirements may apply to this unit, which is an elective unit (Residential Property Management) forming part of the qualification CPP41419 Certificate IV in Real Estate Practice.
At the end of this unit, you will be able to:
Respond to landlord request to end tenancy
Respond to tenant request to end tenancy
Terminate tenancy due to breach of conditions
Coordinate end of tenancy
This unit specifies the skills and knowledge required to conduct transactions in real estate trust accounts. It includes identifying the purpose and types of property trust accounts, applying agency controls to transactions in property trust accounts for specific purposes, balancing, reconciling and reporting on trust account transactions, and maintaining records of trust account transactions.
This unit applies to people currently working in or seeking to work in real estate. State or territory licensing requirements may apply to this unit, which is an elective unit (Residential Property Management) forming part of the qualification CPP41419 Certificate IV in Real Estate Practice.
At the end of this unit, you will be able to:
Adhere to legislative requirements
Process deposits
Process payment, fees and charges
Maintain and protect trust account records.


This unit specifies the skills and knowledge required to establish landlord relationships to support property management. It includes establishing an agreement with a landlord to provide residential property management services and maintaining the relationship including keeping records of interactions with landlords.
This unit applies to people currently working in or seeking to work in real estate. State or territory licensing requirements may apply to this unit, which is an elective unit (Residential Property Management) forming part of the qualification CPP41419 Certificate IV in Real Estate Practice.
At the end of this unit, you will be able to:
Confirm scope of landlord requirements
Complete property management agreement
Establish framework for communication